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Bureaucratic Humor
As I’ve mentioned in a previous post, I love Google Doodles. They show that Google has a sense of humor and the confidence to mess with their own logo without thinking the world will come to an end. That almost makes me feel that corporations are human beings after all, as the Supreme Court ruled.…
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Incompetence, Thy Name is AT&T
You know, you’d think I’d have learned after writing How to Give Horrible Customer Service, but no. In an area of 1 million people (Jacksonville, Florida) the administration in its infinite wisdom has chosen to only allow two major competitors for our unlimited internet market: AT&T and Comcast. Comcast service is slow as molasses during…
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Why I Fail to Thrive in a Bureaucracy
I have never been one to suffer fools gladly. I suppose that actually sums it up. I could stop this blog entry right here. And it’s not the first time I’ve addressed this subject. See also my entry entitled How to Give HORRIBLE Customer Service. So I don’t suppose I really need to go there…
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How to Give HORRIBLE Customer Service
Thank you for calling AT&T. In order to better serve you, please enter your 6 million digit account number, followed by the pound sign. Thank you. Your call is very important to us. Please state the nature of your call. I want to speak to a human being. I’m sorry, did you say you need…