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The Gag Treatment
When I was young, I was taught that if you have a puppy who likes to bite your hand, rather than pulling your hand away, you should push it ever so slightly further in. You don’t want to hurt the dog, of course, but if you make him kind of gag and spit out your…
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An Appeal to All Supervisors
I’m sure the very people who most need to read this are the very ones who won’t, but nevertheless I have to try. If I manage to influence just one person to change for even one hour, then I’ve done something great. Supervisors wield more power than they realize. Often employees spend more time with…