The View from a Drawbridge

The random musings of a bridgetender with entirely too much time on her hands.

Have you ever noticed that some websites seem to deliberately make it difficult for you to contact them? They either hide their “Contact Us” tab, befuddling all but the most determined, or don’t have one at all, or they make you jump through 20,000 hoops or they only provide their address and phone number, expecting …

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