A friend of mine was having a really bad day at work. She called me up to vent and to get a pep talk. “You got this,” I said. “Breathe,” I said. “You are one of the most capable and intelligent people I know, and you love your job. If anyone can fix this situation, it’s you.”
I’ve always been a good pep talker. It’s second nature to me. But someone recently pointed out to me that that is not the case for everyone.
I should know that. It’s why I honed the craft in the first place.
I grew up in an emotionally barren landscape. My mother was so depressed and overwhelmed that I was often the very last thing on her mind. She was never abusive. I always had a roof (such as it was) over my head, and food in my belly. She emphasized the importance of education. But I was so starved for love and affection that I’m amazed my heart didn’t atrophy. More than anything, I just wanted to be seen.
Because of that, I spent a great deal of time inside my head in a world of my own making, where people said things to me that I desperately wanted to hear. “You’re going to be just fine.” “I’m proud of you.” “You are a loveable person.” “I have faith in you.” “You can do it!”
So now, when I see that someone is at a low point, I simply tell them what I’d most like to hear if I were to find myself in a similar situation. It’s easy.
So why doesn’t everyone do this? The world would be a much nicer place if they did. But there are a few preliminary steps that you have to take to get to that point, I suppose:
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Being empathetic enough to realize when someone is going through a rough patch.
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Having the confidence to know that an encouraging word from you would be helpful and appreciated.
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Having the generosity of spirit to feel that this is an effort worth making.
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Being capable of picking up on social cues.
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Sincerely caring about others.
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Having a genuine belief that people are capable of more than they give themselves credit for, and the ability to creatively articulate that at a moment’s notice.
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Pulling your head out of your own butt long enough to see what’s going on around you.