The View from a Drawbridge

The random musings of a bridgetender with entirely too much time on her hands.

I was just reading a book about clutter reduction which actually had some extremely helpful advice. But then the author advocated a certain way of folding one’s clothes because she says that when clothes are in a drawer, they are resting, and it’s impossible to rest if you’re all wadded up. Also, if you don’t …

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Since being included in the book Callings, I now sort of feel as though I’m being looked upon as the poster child for job satisfaction. And 99 percent of the time, it’s true, I am completely in love with what I do. That just makes the 1 percent rankle all the more. And today is …

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You know, you’d think I’d have learned after writing How to Give Horrible Customer Service, but no. In an area of 1 million people (Jacksonville, Florida) the administration in its infinite wisdom has chosen to only allow two major competitors for our unlimited internet market: AT&T and Comcast. Comcast service is slow as molasses during …

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How’s this for bureaucracy? Yesterday my late boyfriend received a letter from an agency informing him that his case was closed because he was deceased. I’ll just let you absorb that for a second. When I opened the letter my first thought was, “I wonder if they’re expecting a response.” So what follows is the …

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I once worked in middle management in a bureaucracy. I wrote a memo to inform people that there was going to be a huge increase in something or other. The next morning my memo was sitting on my desk. Written across it in bold red letters was, “Please don’t use the word ‘huge’ in memos. …

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I have never been one to suffer fools gladly. I suppose that actually sums it up. I could stop this blog entry right here. And it’s not the first time I’ve addressed this subject. See also my entry entitled How to Give HORRIBLE Customer Service. So I don’t suppose I really need to go there …

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